Comment on Direct Line Car Insurance Reviews by Janet.
There was a survey of car insurers in 2013 that put Direct Line at number 20, the rating was based on ratings for communication, speed to settle a claim, helpfulness, value for money and overall service.
I take these surveys with a large pinch of salt, but still Direct Line is not near the top.
The Top 40 car insurers rated by the Driver Power survey 2013
1. NFU Mutual Insurance : 89.09%
2. LV=Frizzell Insurance : 88.27%
3. Adelaide IAM Surety Insurance : 87.94%
4. Royal and Sun Alliance Insurance : 85.01%
5. Saga Insurance : 83.03%
6. Liverpool Victoria Insurance : 82.95%
7. John Lewis Insurance : 82.57%
8. RIAS Insurance : 81.15%
9. Groupama Insurance : 80.45%
10. CoInsurance operative Insurance : 80.18%
11. Ageas Insurance : 79.75%
12. NatWest Insurance : 79.73%
13. Nationwide Insurance : 79.13%
14. Marks and Spencer Insurance : 78.59%
15. Sainsbury’s Insurance : 78.55%
16. Allianz Insurance : 78.54%
17. Prudential Insurance : 78.34%
18. Adrian Flux Insurance : 78.18%
19. Lloyds TSB Insurance : 77.97%
20. Direct Line Insurance : 77.78%
21. Tesco Insurance : 77.42%
22. Aviva Insurance : 77.31%
23. Equity Red Star Insurance : 77.19%
24. Swinton Insurance : 76.95%
25. Axa Insurance : 76.88%
26. Churchill Insurance : 76.83%
27. Zurich Financial Services Insurance : 76.70%
28. Privilege Insurance : 76.39%
29. More Than Insurance : 76.21%
30. Halifax Insurance : 75.96%
31. Esure Insurance : 75.94%
32. Insure Insurance : 75.83%
33. Broker Direct Insurance : 75.54%
34. Sheila’s Wheels Insurance : 75.42%
35. AA Insurance : 75.42%
36. Chaucer Insurance : 75.19%
37. Hastings Direct Insurance : 75.15%
38. Highway Insurance : 74.41%
39. Swiftcover Insurance : 74.33%
40. Diamond Insurance : 74.24%
